Privacy Policy
Last updated: November 13, 2026 · Draft pending legal review
This policy explains what personal data LookupVia (lookupvia.com) collects, why, and what you can do about it. The service is operated by BlueNode LLC, 407 Lincoln Road Suite 708, Miami Beach, FL 33139, United States, which is responsible for your data.
1. Data about you, as a customer
- What you give us: your email address, the searches you run (phone numbers, VINs, images), the name you use in location requests, and messages you send us.
- Payment data: payments are processed by Stripe. We don’t receive your full card number; we receive the payment status, the last digits and the card brand.
- Usage data: the steps you complete, with a random identifier, and technical logs (IP address, browser) for security and fraud prevention. With your consent, analytics and advertising measurement (see the Cookie Policy).
2. Data about other people in our reports
Our reports gather information about phone numbers, vehicles and images from public records, commercial data providers and the open web. Some of it can relate to identifiable people. We process it to provide a lookup service for lawful personal use, and we limit what we show to what our sources return for each search. Anyone can ask us to stop processing their information through the Remove my info page.
3. Location requests
When someone accepts a location request, we receive their device’s location and accuracy at that moment and show it only to the person who sent the request. We keep it for 30 days. People who receive a request can decline it and ask not to receive more; we keep their number on a do-not-contact list for that purpose only.
4. Uploaded images
Images you upload are used only for your search, are sent to an image analysis provider for that purpose, and are deleted after 30 days. We don’t use face recognition.
5. What we use data for
- To run your searches and keep your reports in your account.
- To process your order, subscription, cancellations and refunds.
- To send service emails: your access link, report notifications, receipts and the reminder before a renewal.
- To answer your messages, prevent fraud and misuse, and comply with the law. Our help chat is answered by an AI assistant: it reads what you write there and we keep the conversation to handle your request.
We don’t sell your personal data.
6. Who we share data with
Only with providers that help us run the service, under contract: hosting and database, payment processing (Stripe), email delivery, SMS delivery, data providers that answer each search, AI model providers and analytics. We may also disclose data if the law requires it.
7. How long we keep it
Unpaid searches are deleted after 7 days; uploaded images and shared locations after 30 days. Reports stay in your account while it exists. Billing records are kept as long as tax and accounting laws require. You can ask us to delete your data sooner.
8. Your rights
You can ask us for a copy of your data, to correct it or to delete it, and you can object to certain uses. Depending on where you live (for example the EEA, the UK or US states such as California), the law gives you additional rights, including the right to complain to a data protection authority. Write to hello@lookupvia.com; we answer within the time the law sets.
9. International transfers
We and our providers process data in the United States and other countries. Where the law requires it, we use appropriate safeguards for those transfers.
10. Security
Data is encrypted in transit, access is limited to what is needed to run the service, and sign-in uses single-use links instead of passwords. No system is completely secure; if a breach affects you, we will tell you as the law requires.
11. Children
The service is for people 18 and older. We don’t knowingly collect data from children.
12. Changes and contact
If we make significant changes to this policy we will tell you by email or on the site. Questions: hello@lookupvia.com · BlueNode LLC.