Refund Policy

Last updated: November 13, 2026 · Draft pending legal review

We want you to be happy with LookupVia. This policy explains when you can get your money back.

1. Money-back guarantee

If LookupVia isn’t what you expected, write to us within days of your first payment and we’ll refund your most recent charge. You don’t need to give a reason.

2. Renewals

If you forgot to cancel and were charged a renewal you didn’t want, write to us. We review each request and can refund the most recent charge if you haven’t used the service since it was made.

3. How to ask for a refund

Write to hello@lookupvia.com or use the contact form from the email address of your account. Refunds go back to the original payment method and usually appear within 5 to 10 business days, depending on your bank.

4. Cancelling

A refund doesn’t cancel your subscription by itself. To stop future charges, cancel from your account settings or the cancel page.

5. Your legal rights

This policy doesn’t limit any right to a refund or withdrawal you have under the consumer law of the place where you live.

6. Contact

BlueNode LLC · 407 Lincoln Road Suite 708, Miami Beach, FL 33139, United States · hello@lookupvia.com